Effective Date: September 3rd, 2025
These Terms of Service (the "Terms") are a binding agreement between Atikin Management Ltd., dba "Trailer" ("Trailer," "we," "us," or "our") and any person or entity who accesses or uses the Trailer website, mobile applications, and related services (collectively, the "Platform"). By creating an account or otherwise using the Platform, you agree to these Terms and to our Privacy Policy.
If you are using the Platform on behalf of a business, you represent that you are authorized to bind that business to these Terms and that "you" refers to the business.
Buyer: A general contractor, owner, property/asset manager, or other party seeking to engage a Trade or Professional.
Trade: A subcontractor, vendor, or supplier offering services or scopes of work on the Platform.
Professional: An individual such as a site superintendent, project coordinator, project manager, or similar construction professional seeking an engagement through the Platform.
Engagement: A contract for services, a letter of intent (LOI), purchase order, or employment/contractor offer accepted via the Platform.
Contract Value: The total amount payable under an Engagement with a Trade, including base price and any pre-agreed allowances at the time of award (exclusive of taxes).
Gross First-Year Compensation: Base wages/salary and guaranteed stipends for the first 12 months of a Professional's Engagement (exclusive of discretionary bonuses and benefits unless expressly stated in the Rate Card).
Commission Fee: A fee of 1% owed to Trailer when an Engagement is accepted or a Professional is hired after being sourced through the Platform (see Section 5).
Sourced Through the Platform: An Engagement where initial discovery, matching, profile viewing, invite, messaging, application, or material communications occurred via the Platform.
Attribution Window: 12 months from the first Platform-mediated contact between the parties. If an Engagement is concluded off-Platform during this period, the Commission Fee still applies (see Section 5.4).
Trailer is a marketplace and communications tool. We are not a party to any Engagement between Buyers, Trades, or Professionals, do not perform construction services, and do not employ or supervise Trades or Professionals. You are solely responsible for vetting, due diligence, safety, permits, licensing, and compliance with applicable laws.
You must be at least 18 (or the age of majority in your jurisdiction) and able to form a binding contract. You are responsible for your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current.
You agree to use the Platform only for lawful purposes. You will not: (a) circumvent the Platform or fees; (b) misrepresent identity, qualifications, or licensing; (c) scrape, reverse engineer, or disrupt the Platform; (d) upload malware or unlawful content; or (e) infringe third-party rights. Trailer may suspend or terminate accounts for violations.
5.1 When the Commission Fee Applies. A Commission Fee of 1% is owed to Trailer for any Engagement accepted or any Professional hired when the relationship was sourced through the Platform or falls within the Attribution Window.
5.2 Who Pays.
5.3 Amount. The Commission Fee is 1% of:
5.4 Non-Circumvention & Attribution. You agree not to avoid or reduce fees by transacting off-Platform. If you contract or hire off-Platform but the relationship was Sourced Through the Platform within the Attribution Window (12 months), the Commission Fee remains payable. You must maintain and, upon reasonable request, provide documentation (e.g., POs, contracts, emails) sufficient to verify compliance.
5.5 Due Time & Method. The Commission Fee is due upon acceptance of the award/offer.
5.6 Taxes. Fees are exclusive of applicable taxes (e.g., GST/HST/PST/VAT). You are responsible for all such taxes.
5.7 Refunds/Cancellations. Commission Fees are earned on acceptance. If an Engagement is cancelled before any work or onboarding begins and the cancellation is not due to the Paying Party's breach or misrepresentation, Trailer may—at its sole discretion—credit or refund all or part of the fee. Any discretionary credits do not waive future fees.
5.8 Late/Failed Payments. You authorize Trailer (or its processor) to retry charges, add reasonable late fees/interest permitted by law, and suspend your account until payment is made. You agree to reimburse chargebacks, retrieval fees, and collection costs.
Payments are facilitated by third-party processors (e.g., Stripe). You authorize Trailer and our processors to store and charge your payment method(s) for fees due under these Terms and as presented in-app. Your use of processor services may be subject to their separate terms.
You retain ownership of your content. You grant Trailer a worldwide, non-exclusive, royalty-free license to host, display, and use your content to operate and improve the Platform. You represent that you have all necessary rights to post your content.
Each party is solely responsible for its own compliance (e.g., building codes, safety, environmental, employment/labour, immigration, tax). Trailer does not provide legal, engineering, or safety advice. Buyers are responsible for site safety and for verifying licensing and insurance of Trades and Professionals.
Users are responsible for resolving disputes arising from an Engagement. Trailer may, but is not obligated to, assist with communications. Trailer is not liable for any amounts owed between users.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAILER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAILER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, GOODWILL, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE FEES YOU PAID TO TRAILER IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $1,000.
Some jurisdictions do not allow certain limitations; in those cases, the foregoing applies to the fullest extent permitted.
You will defend, indemnify, and hold harmless Trailer and our affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your content; (c) your Engagements; or (d) your violation of these Terms or applicable law.
You may stop using the Platform at any time. Trailer may suspend or terminate your access (with or without notice) for any breach of these Terms, legal risk, or to protect users or the Platform. Sections intended to survive (including fees owed, IP, disclaimers, limitations, indemnity, and dispute resolution) will survive termination.
We may modify the Platform and these Terms. Material changes will be posted in-app or on our site with an updated Effective Date. Continued use after changes means you accept the updated Terms. If you do not agree, you must stop using the Platform.
These Terms are governed by the laws of British Columbia, Canada, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the provincial and federal courts located in Vancouver, BC, except that either party may seek injunctive relief in any competent court to prevent unauthorized use or misappropriation of IP or confidential information. Class actions are waived and disputes will be brought in an individual capacity only.
(If you operate in other jurisdictions, region-specific terms may supplement these Terms.)
These Terms constitute the entire agreement between you and Trailer regarding the Platform and supersede prior understandings. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Trailer is not party to any contracts created on the platform and does not claim to offer any legal advice relating to contracts. Any suggestions or generated content in relation to contracts is merely generic and not meant to replace any user generated content or due diligence.
Atikin Management Ltd. (dba "Trailer")
1038-1055 West Hastings Street
Vancouver BC, V6E 2E9
By clicking "Create Account," "Accept," or similar, you acknowledge that you have read, understood, and agree to these Terms, including the obligation to pay a Commission Fee up to 1% when an Engagement is accepted or a Professional is hired after being sourced through the Platform .